CONTACT INFORMATION
SOFBUNNY Customer Support
Operator:
Jimmy, doing business as SOFBUNNY
Business address:
9650 9th Street, Suite H
Rancho Cucamonga, CA 91730
United States
Authorized return address:
SOFBUNNY Returns
Attn: Jimmy
9650 9th Street, Suite H
Rancho Cucamonga, CA 91730
United States
Customer support email:
hello@sofbunny.com
Privacy inquiries:
sofbunny@outlook.com
Telephone:
+1 909-203-6161
Support response time:
We aim to respond within 1–2 business days.
Product support:
https://sofbunny.com/pages/support
When contacting us about an existing order, include your order number and product model.
Do not return a product until you receive return instructions from SOFBUNNY.
For privacy and safety, do not send medical records, sensitive health information or photographs of your ear canal through ordinary email.