CONTACT INFORMATION
SOFBUNNY Customer Support
SOFBUNNY is operated by TUTUTU INTERNATIONAL CO., LIMITED, a company incorporated in Hong Kong.
Legal Business Name:
TUTUTU INTERNATIONAL CO., LIMITED
Brand:
SOFBUNNY
Customer Support Email:
hello@sofbunny.com
Telephone:
+1 909-203-6161
U.S. Fulfillment and Authorized Return Address:
SOFBUNNY Returns
9650 9th Street, Suite H
Rancho Cucamonga, CA 91730
United States
Please contact our customer support team before returning any product. Return instructions will be provided after your return request is approved.
Support Response Time:
We aim to respond within 1–2 business days.
Product Support:
https://sofbunny.com/pages/support
When contacting us about an existing order, please include your order number and product model.
For privacy and safety, please do not send medical records, sensitive health information, or photographs of your ear canal through ordinary email.