SOFBUNNY POLICIES

Legal notice

Clear information about shipping, returns, privacy and the terms that apply when you use our store.

LEGAL NOTICE

Last updated: August 3, 2026

Website Operator

Jimmy, doing business as SOFBUNNY

Business address:
9650 9th Street, Suite H
Rancho Cucamonga, CA 91730
United States

Email:
hello@sofbunny.com

Telephone:
+1 909-203-6161

Website:
https://sofbunny.com

Ecommerce and Hosting Platform

The SOFBUNNY online store is hosted through Shopify and its applicable service providers.

Intellectual Property

The SOFBUNNY name, logo, website design, product photographs, graphics, videos, written content and related materials are owned by or licensed to SOFBUNNY.

They may not be copied, reproduced, distributed, modified or commercially used without prior written authorization, except where permitted by applicable law.

Consumer Information

Product descriptions, prices, shipping charges, payment methods and applicable taxes are displayed on the relevant product page, cart or checkout.

Nothing on this website excludes or limits a mandatory consumer right.

Product and Safety Information

SOFBUNNY products must be used in accordance with the instructions, limitations and warnings supplied with the relevant model.

Website and educational content is provided for general product information. It is not medical advice, diagnosis or treatment.

A product camera, built-in screen or connected application does not diagnose earwax blockage, infection, hearing loss or another medical condition.

Stop product use if pain, bleeding, dizziness, sudden hearing change, discharge or other concerning symptoms occur, and seek advice from a qualified healthcare professional.

Product Identification

Applicable product model information, product identifiers, warnings and safety instructions are displayed on the relevant product listing, packaging or accompanying documentation.

Disputes and Consumer Rights

Customers should first contact SOFBUNNY at sofbunny@outlook.com regarding an order or product issue.

Any mandatory right to contact a consumer authority, regulator, dispute-resolution body or court remains unaffected.

Governing Law

This website is operated from California, United States.

Applicable California and United States federal law applies, subject to any mandatory consumer protection available in the customer’s country or region of residence.

Contact

SOFBUNNY
Attn: Jimmy
9650 9th Street, Suite H
Rancho Cucamonga, CA 91730
United States

Email: hello@sofbunny.com
Phone: +1 909-203-6161

NEED CLARIFICATION?

Our Support Team Is Here to Help.

Contact SOFBUNNY if you need help understanding an order, return, shipping or product-related policy.